Politique d’expédition

We offer Cash on Delivery (COD) service.

We value every customer. Our top priority is ensuring your order reaches you as quickly as possible. Typically, you will receive your order within 3 to 4 business days after placing it.

Delivery Time:

This refers to the time it takes for your goods to travel from our US warehouse to their destination. Once your goods have been processed and left the warehouse, it typically takes 1 to 2 days for delivery.

Total Delivery Time = Processing Time (1-2 business days) - Delivery Time. Processing time will vary depending on the items you purchase.

Orders are usually shipped within 48 hours (Monday to Friday) via USPS, UPS, FedEx, or DHL.

Free shipping, no fees required.

Shipping Confirmation:

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. The tracking number will be valid within 24 hours.

How to Track Your Order?

If you would like to track your order, please click "Track Your Order" for more information.

Shipping Delay:

Shipping time is an estimate, calculated from the shipping date, not the order date. Actual shipping time may take longer than estimated due to invalid addresses, customs clearance processes, or other reasons.

Not Received Goods:

If you have successfully placed an order but have not yet received your goods, and the tracking status shows "delivered," you will need to contact the carrier to locate your package. Once a package is packed, we have no control over its transit process (once handed over to the carrier). If the problem persists, please email [email address]. We will do our best to assist you. Here are our contact details:

Feel free to contact us anytime.

Trade name: Velmor

Phone number: 9137618668

Email: oewyigzgja@outlook.com

Physical address: 4848 N Lydell Ave, Milwaukee WI 53217, US